Shipping policy

All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with tracking information. 

FREE U.S. Shipping

All sunglasses and ski goggles include FREE standard shipping within the United States. Shipping charges for all other items in your order will be calculated and displayed at checkout. Shipping times vary per location, typically 3-5 days from order. 

International Shipping

We offer international shipping to some countries. International shipping rates are calculated at checkout by the carrier. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at hello@easternouter.com with your name and order number, and we will look into it for you.

 

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. Contact your P.O. Box provider to be sure that they can receive packages. 

 

Need it FAST?

We offer expedited shipping. Express rates are calculated at checkout by the carrier. 

 

Questions? Contact us at hello@easternouter.com